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Certified Facility Manager (CFM)

Build the practical and strategic skills to manage facilities with real confidence — across operations, finance, leadership, sustainability, and people. A comprehensive program structured around the 1...

Certified Facility Manager (CFM)
Course

Certified Facility Manager (CFM)

SAR 1999.00 1599.2
This course includes:
  • 28h 52m 32s
  • 55 Lectures
  • 16 Downloadable resources
Instructor

Eng. Husam Khader

Download course details
Overview

Build the practical and strategic skills to manage facilities with real confidence — across operations, finance, leadership, sustainability, and people. A comprehensive program structured around the 11 core CFM competencies, delivered by a certified industry professional with a decade of hands-on experience. Facility management is no longer a support function — it is a strategic driver of cost efficiency, operational continuity, asset life, user experience, and sustainability performance. This course prepares you to lead across every dimension of that role: from day-to-day operations and maintenance planning through project delivery, budget control, risk mitigation, and regulatory compliance, to the leadership, communication, and technology skills that define the modern certified facility manager across the GCC built environment.

Description

Module Breakdown

01

Operations & Maintenance

The engine of facility performance

Plan, schedule, and manage preventive, predictive, and corrective maintenance programs for building systems — HVAC, electrical, plumbing, fire, and BMS. Develop maintenance strategies that maximise asset uptime, extend asset life, control labour and materials costs, and keep facilities compliant with regulatory and safety standards.

02

Project Management

Deliver upgrades and improvements on time

Apply project management fundamentals to facility upgrade, renovation, and maintenance projects. Cover scope definition, scheduling, contractor management, cost control, quality oversight, and handover. Learn how FM project delivery differs from construction — the operational continuity, minimal disruption, and fast-turnaround constraints that define the role.

03

Finance & Business Control

Manage budgets and drive cost efficiency

Develop and manage FM budgets — capital expenditure (capex) and operational expenditure (opex) — forecast spending, track actuals against plan, and identify cost reduction opportunities. Understand total cost of ownership, life-cycle costing, outsourcing vs in-house trade-offs, and how to communicate financial performance to senior management and clients.

04

Leadership & Strategy

Align facilities with business goals

Develop the leadership and strategic thinking skills that distinguish a facility manager from a facility leader. Cover team leadership, stakeholder management, service level agreements, FM strategy development, and how to align facility goals with organisational priorities. Build the decision-making and communication confidence that drives senior FM careers in the GCC.

05

Sustainability & Environmental Performance

Green operations in the GCC built environment

Apply sustainability frameworks to facility operations — energy auditing, efficiency retrofits, water conservation, waste management, and indoor environmental quality. Understand LEED AP principles and green building operation standards. Learn how FM-driven sustainability initiatives reduce operating costs and meet the increasing ESG and regulatory expectations across Saudi Arabia, the UAE, and Qatar.

06

Real Estate & Property Management

The property dimension of FM

Understand the property management fundamentals that underpin effective FM — lease management, space planning and utilisation, asset registers, capital planning, and the FM-to-property owner relationship. Learn how the built environment's ownership, tenancy, and service-charge structures affect FM decision-making and service delivery across GCC real estate.

07

Communication & Stakeholder Management

The professional voice of facility management

Develop the communication skills that make FM professionals effective across teams, contractors, tenants, clients, and senior management. Cover structured reporting, FM documentation standards, service-level communication, escalation management, and how to present FM performance data persuasively to decision-makers.

08

Risk Management

Protect assets, people, and operations

Identify, assess, and mitigate operational risks across facility systems, contractors, regulatory compliance, and emergency scenarios. Cover risk registers, business continuity planning, emergency preparedness, and the FM manager's role in maintaining safe, compliant, and operationally resilient facilities across all conditions.

09

Performance & Quality Assessment

Measure, benchmark, and improve

Define and track the KPIs that measure facility performance — uptime, response time, cost per square metre, energy intensity, and user satisfaction. Learn benchmarking methodologies, quality audit frameworks, and how to use performance data to drive continuous improvement, justify investment decisions, and demonstrate FM value to clients and senior management.

10

Facility Information & Technology Systems

Smart management for modern facilities

Understand and apply the technology systems that underpin modern FM — Computerised Maintenance Management Systems (CMMS), Building Management Systems (BMS), Building Information Modelling for FM (7D BIM), IoT-enabled monitoring, and smart building platforms. Learn how data-driven FM improves decision-making, reduces reactive maintenance, and enables predictive asset management.

11

Occupancy & Human Factors

People at the heart of facility management

Manage the occupancy dimension of FM — space utilisation, workplace experience, occupant comfort, indoor air quality, acoustics, and lighting. Understand how human factors and ergonomics affect productivity, wellbeing, and safety. Apply occupancy data and user feedback to continuously improve the built environment and meet the evolving expectations of tenants, employees, and end users across GCC facilities.

What's Included

Practical FM Toolkits

Maintenance schedules, budget templates, risk registers, KPI dashboards, and SLA frameworks ready to apply.

GCC Asset Case Studies

Commercial, hotel, industrial, and government facility scenarios drawn from real GCC projects.

Sustainability & LEED Modules

Energy auditing, green operations, and environmental performance aligned with LEED AP principles.

Technology & CMMS Walkthroughs

Applied guidance on CMMS, BMS, 7D BIM, and IoT systems for smart facility management.

Accredited Certificate

TVTC accreditation with CPD (UK) recognition upon successful completion.

Expert Instructor Access

Direct learning from Eng. Husam Khader — CFM, LEED AP, Aramco-certified — through Charter Center's SIMULIVE system.

Concepts & Tools Covered

Preventive MaintenanceCMMSBMS / HVACCapex & Opex PlanningLife-Cycle CostingKPI & BenchmarkingService Level AgreementsRisk RegisterBusiness ContinuityLEED AP · ESGEnergy Auditing7D BIM · IoTSpace UtilisationIFMA CFM Framework
Course Outcome

A complete CFM competency profile — ready for senior FM leadership

By the end of the program you will manage facility operations with technical confidence, control budgets and costs, deliver projects, lead teams, drive sustainability, and use data and technology to improve performance. You will be equipped to step into a senior facility management role and add measurable value across commercial, hospitality, industrial, and government assets in Saudi Arabia, the UAE, and the wider GCC.

Delivery Method

In-Person — ClassroomDelivered at Charter Center — instructor-led with applied exercises, case studies, and group workshops.
Online — SIMULIVE SessionsCharter Center's blended live and recorded format — same content, exercises, tools, and instructor access.
No Modules Available

Modules will be added soon

Curriculum
11 Section - 55 Lecture - 28h 52m 32s
Introduction
1
0-1-Introduction
Video 29 hr 47 min 00 sec
2
0-2-Introduction
Video 35 hr 30 min 00 sec
3
0-3-Introduction
Video 35 hr 26 min 00 sec
Human Factor
1
1-1-Human Factor
Video 31 hr 6 min 00 sec
2
1-2-Human Factor
Video 32 hr 3 min 00 sec
3
1-3-Human Factor
Video 35 hr 21 min 00 sec
4
1-4-Human Factor
Video 34 hr 58 min 00 sec
5
1-5-Human Factor
Video 22 hr 2 min 00 sec
Operations & Maintenance
1
2-1-Operations & Maintenance
Video 34 hr 28 min 00 sec
2
2-2-Operations & Maintenance
Video 34 hr 18 min 00 sec
3
2-3-Operations & Maintenance
Video 33 hr 20 min 00 sec
4
2-4-Operations & Maintenance
Video 32 hr 7 min 00 sec
5
2-5-Operation & Maintenace
Video 33 hr 10 min 00 sec
6
2-6-Operation & Maintenace
Video 25 hr 18 min 00 sec
7
2-7-Operation & Maintenace
Video 33 hr 51 min 00 sec
8
2-8-Operation & Maintenace
Video 30 hr 52 min 00 sec
9
2-9-Operation & Maintenace
Video 26 hr 10 min 00 sec
Sustainbility
1
3-1-Sustainbility
Video 33 hr 17 min 00 sec
2
3-2-Sustainbility
Video 32 hr 24 min 00 sec
3
3-3-Sustainbility
Video 33 hr 1 min 00 sec
4
3-4-Sustainbility
Video 26 hr 12 min 00 sec
5
3-5-Sustainbility
Video 23 hr 24 min 00 sec
6
3-6-Sustainbility
Video 31 hr 4 min 00 sec
7
3-7-Sustainbility
Video 31 hr 33 min 00 sec
8
3-8-Sustainbility
Video 26 hr 22 min 00 sec
9
3-9-Sustainbility
Video 21 hr 28 min 00 sec
Technology Management
1
4-1-Technology Management
Video 31 hr 48 min 00 sec
2
4-2-Technology Management
Video 34 hr 46 min 00 sec
3
4-3-Technology Management
Video 30 hr 7 min 00 sec
4
4-4-Technology Management
Video 37 hr 51 min 00 sec
Communication
1
5-1-Communication
Video 30 hr 39 min 00 sec
2
5-2-Communication
Video 32 hr 4 min 00 sec
3
5-3-Communication
Video 28 hr 28 min 00 sec
Quality Management
1
6-1-Quality Management
Video 31 hr 11 min 00 sec
2
6-2-Quality Management
Video 37 hr 28 min 00 sec
3
6-3-Quality Management
Video 31 hr 21 min 00 sec
Strategic Management And Leadership
1
7-1-Strategic Management And Leadership
Video 32 hr 25 min 00 sec
2
7-2-Strategic Management And Leadership
Video 32 hr 4 min 00 sec
3
7-3-Strategic Management And Leadership
Video 32 hr 46 min 00 sec
4
7-4-Strategic Management And Leadership
Video 36 hr 38 min 00 sec
Finance & Buisness
1
8-1-Finance & Buisness
Video 32 hr 45 min 00 sec
2
8-2-Finance & Buisness
Video 32 hr 35 min 00 sec
3
8-3-Finance & Buisness
Video 24 hr 4 min 00 sec
4
8-4-Finance & Buisness
Video 35 hr 10 min 00 sec
5
8-5-Finance & Buisness
Video 36 hr 41 min 00 sec
6
8-6-Finance & Buisness
Video 36 hr 15 min 00 sec
7
8-7-Finance & Buisness
Video 29 hr 5 min 00 sec
Real Estate
1
9-1-Real Estate
Video 30 hr 6 min 00 sec
2
9-2-Real Estate
Video 33 hr 40 min 00 sec
3
9-3-Real Estate
Video 32 hr 2 min 00 sec
4
9-4-Real Estate
Video 31 hr 38 min 00 sec
Project Management
1
10-1-Project Management
Video 32 hr 57 min 00 sec
2
10-2-Project Management
Video 28 hr 52 min 00 sec
3
10-3-Project Management
Video 29 hr 2 min 00 sec
4
10-4-Project Management
Video 29 hr 32 min 00 sec
Requirement
Basic background in engineering, facility management, or a related field
1 to 3 years of practical experience in operations, maintenance, or asset management
Basic understanding of business and management concepts
Ability to use a computer and standard software tools
Basic communication skills for working in teams
Intermediate level of English to understand technical terms
Who this Course is for:
Facility Managers and Coordinators
Maintenance Managers
Real Estate Professionals
Safety and Compliance Officers
Anyone aiming to advance in FM leadership roles

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